so,
I have a dialog which allows salespeople to request (on behalf of their clients) that a subscription (custom entity) be cancelled. Essentially, the dialog should walk the salespeople through that process. What I want to do is either allow sales people to create a store credit or request a refund. In this step the salesperson must specify the amount of the store credit (if they go this route) but I would like to default it to the initial amount of the subscription. Problem being that using an integer in the dialog's prompt & response, it does not appear to be possible (unless I'm doing something wrong) to default an integer into that field. Am I indeed doing something incorrectly? or is this not something that's currently available in CRM? They are on prem CRM 2011 fwiw.
thanks,
~Brian