Hello,
I have added a new field to the Contract Line (contractdetail) entity that should be filled in only on the initial contract for a customer (the contract that is created when a product is purchased). When I Copy or Renew a Contract in CRM, the value for this field gets copied or mapped to the new Contract Lines.
For other entities, I would simply modify the mapping for the relationship so that this particular field is not mapped and therefore not copied to the new record. I cannot find a relationship between Contract Line and Contract Line in this case however, so I cannot modify the mapping.
Can anyone suggest a way to accomplish this objective? That is, to not copy the value of this field to the new Contract Line (contractdetail) record when a Contract is Copied or Renewed?