We are using a Dynamics CRM 2013 with the CRM 2013 Outlook Client and Office 365. When writing an email, we can 'set regarding', select the appropriate account, and it shows up in the pane below the email. After the email is sent, the recipient opens the email and the 'regarding' field' is correct for a second or two, then reverts to 'none'. Same thing happens to the email in my 'sent' folder. The Regarding field value flickers (literally) and resets to 'none'.
Any thoughts?