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Not able to Register a user

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Hi,

We have a got a problem where we are not able to register a user in our CRM system and i went through some online stuffs and found out there must be some thing wrong in the AD side. below are my findings.

 

The user is present in SystemUserAuthentication table with a UserID  and the same user is also there in SystemUserOrganizations table with the same UserID, but not there if i try to search with the corresponding CrmUserId in the SystemUserBase , and since its there in the other two tables i am not able to register him.

Note: In our SystemUserAuthentication table we have two line items for every user, and the Authinfo id starts with "W:" and "C:" respectively.

Please help.


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