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Dynamics CRM 2013 extension for Outlook 2013 breaks Outlook menus once Skype for Business 2016 is installed

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Our company is rolling out Skype-for-Business 2016 and we find that it makes changes to the registry which results in the Dynamic CRM 2013 add-in-for-Outlook disabling the Outlook 2013 menu ribbon.

When the CRM 2013 outlook add-in is disabled, then the Outlook menu re-appears.

When Skype for Business 2016 is uninstalled then the Outlook menu reappears.

When Outlook is started in safe mode then the Outlook menu re-appears.

When  Skype for Business is deployed on a computer running CRM 2013 plugin for Outlook, then only the File menu within Outlook is visible. No attempt to reset the view to defaults, nor hide/ unhide menus will result in the outlook menu-bar displaying.

There was a fault with the same symptom reported with CRM 2011 outlook plugin when legacy registry entries were found to break the menu

https://support.microsoft.com/en-ie/kb/2494581

related to older office leftovers in the registry.

In particular

HKEY_CLASSES_ROOT\TypeLib\{2DF8D04C-5BFA-101B-BDE5-00AA0044DE52}

but in this care there are no legacy entries. It appears to be the modern entries that cause the failure. 

We are still awaiting the re-delayed patch to allow CRM 2013 to work with Office 2016, promised for delivery Q2 2016. 


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