Hi,
When trying to upgrade our Dynamics CRM from 2015 Update 0.1 to 2016 Service Pack 1 we are getting the below error. Any help would be greatly appreciated.
10:40:05| Error| System.Exception: Error.ActionFailed Microsoft.Crm.Tools.Admin.ImportDefaultDataAction ---> Microsoft.Crm.BusinessEntities.CrmDuplicateRecordException: Cannot insert duplicate key.
at Microsoft.Crm.BusinessEntities.BusinessProcessObject.DbCreate(IBusinessEntity entity, ExecutionContext context)
at Microsoft.Crm.BusinessEntities.BusinessProcessObject.DoCreate(IBusinessEntity entity, ExecutionContext context)
at Microsoft.Crm.BusinessEntities.BusinessProcessObject.Create(IBusinessEntity entity, ExecutionContext context)
at Microsoft.Crm.Tools.ImportExportPublish.ImportConnectionRoleHandler.ProcessConnectionRoleObjectTypeCode(IBusinessEntity connectionRoleObjectTypeCode, BusinessEntityCollection existingObjectTypeCodes)
at Microsoft.Crm.Tools.ImportExportPublish.ImportConnectionRoleHandler.ImportItem()
at Microsoft.Crm.Tools.ImportExportPublish.ImportHandler.Import()
at Microsoft.Crm.Tools.ImportExportPublish.RootImportHandler.ProcessNonMetadataHandlers(CounterList listCounters)
at Microsoft.Crm.Tools.ImportExportPublish.RootImportHandler.RunImport()
at Microsoft.Crm.Setup.Server.Utility.NewOrgUtility.OrganizationImportDefaultData(Guid organizationId, Version existingDatabaseVersion, XmlDocument importXmlDoc, Boolean setup, String importFilePath)
at Microsoft.Crm.Setup.Server.Utility.NewOrgUtility.OrganizationImportDefaultData(Guid organizationId, Version existingDatabaseVersion, String importFile)
at Microsoft.Crm.Tools.Admin.ImportDefaultDataAction.Do(IDictionary parameters)
at Microsoft.Crm.Setup.Shared.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
--- End of inner exception stack trace ---, Error, RetryCancel, Option1