Hello Friends,
I have an issue with MS CRM 2011 Outlook client configuration. Our CRM is setup as IFD and we can access it using web client but not outlook.I get an error message shown in screenshot below when I try to configure CRM with outlook. I have pasted the complete trace from my log file below. The error from the trace below says "Error| Exception : Metadata contains a reference that cannot be resolved: 'https://orgname.domainname.co.uk/XRMServices/2011/Organization.svc?wsdl'.
I see that the above url does not have port number 444 appended to it. I dont know why it is not appending the port to the url. Any help would be greatly appreciated.
15:17:48| Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 20/03/2013 15:17:48 === 15:17:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize 15:17:48| Info| Client Configuration Wizard Version : 5.0.9690.2740 15:17:48| Info| Client Configuration Wizard LanguageID : 1033 15:17:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 15:17:49| Info| Query all rows in profile table 15:17:49| Info| Outlook is initialized 15:17:49|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized 15:17:49| Info| Client Configuration Wizard Running Mode : Normal 15:17:50| Info| Configuration file Type : OnPremise. 15:17:50|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm 15:17:50|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo 15:17:50|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAvailableServiceIds 15:17:50| Info| Logon mapi store 15:17:50| Info| Logon admin service 15:17:50|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 15:17:50| Info| Query all rows in msg service table 15:17:50| Info| Adding service id : {9c916733-dc09-48b6-aa23-7faa2b1aeb79} 15:17:50| Info| Adding service id : {189475eb-614e-4be6-885f-0c95d1f01181} 15:17:50| Info| Adding service id : {d7c28ec1-a5b9-4012-ada8-23a895d1b2ee} 15:17:50|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 15:17:50|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded 15:17:50| Info| Logon mapi store 15:17:50| Info| Logon admin service 15:17:50| Info| Query crm msg services in msg service table. 15:17:50|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.RemoveOrphanDatastoreIfNeeded 15:17:50|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo 15:17:50|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm 15:17:50|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown 15:17:50|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer 15:17:50|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm 15:17:51|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm 15:17:51|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData 15:17:51|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls 15:17:51|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls 15:17:51|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData 15:18:13|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click 15:18:13|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection 15:18:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection 15:18:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click 15:18:35| Info| Fill organization comboBox with server information. 15:18:42|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click 15:18:42|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click 15:18:43| Error| Exception : Metadata contains a reference that cannot be resolved: 'https://orgname.domainname.co.uk/XRMServices/2011/Organization.svc?wsdl'. at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper) at System.ServiceModel.Description.MetadataExchangeClient.ResolveNext(ResolveCallState resolveCallState) at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(MetadataRetriever retriever) at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(Uri address, MetadataExchangeClientMode mode) at Microsoft.Xrm.Sdk.Client.ServiceMetadataUtility.RetrieveServiceEndpointMetadata(Type contractType, Uri serviceUri, Boolean checkForSecondary) at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1..ctor(Uri serviceUri, Boolean checkForSecondary) at Microsoft.Xrm.Sdk.Client.OrganizationServiceConfiguration..ctor(Uri serviceUri) at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri) at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProvider(Uri endPoint, Credential credentials, AuthUIMode uiMode, Uri webEndPoint, IClientOrganizationContext context, Form parentWindow) at Microsoft.Crm.Application.Outlook.Config.ServerInfo.LoadUserId() at Microsoft.Crm.Application.Outlook.Config.ServerInfo.Initialize(Uri discoveryUri, OrganizationDetail selectedOrg, String displayName, Boolean isPrimary) at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadDataToServerInfo() at Microsoft.Crm.Application.Outlook.Config.ServerForm.<InitializeBackgroundWorkers>b__2(Object sender, DoWorkEventArgs e) at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e) at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument) 15:18:43| Error| Exception : The remote server returned an error: (404) Not Found. at System.Net.HttpWebRequest.GetResponse() at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper) at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)