I'm running CRM 2016 On Premise version 8.0.1.79. We just recently upgraded from CRM 2013 On-Premise. Something that confuses me is that Ctrl Shift S is not saving and new quite like it was. In my deployment it only saves the form, but does not open a new record. Looking at the supported shortcuts for CRM 2016 on https://www.microsoft.com/en-us/dynamics/crm-customer-center/move-around-crm-by-using-keyboard-shortcuts.aspx it seems it is still supported.
Save and then open a new form (Save and New) (when forms are in Edit mode) | Ctrl+Shift+S |
I've tested this on both custom and regular entities, but neither work. I've been testing in IE11 version 11.0.9600. I tried also in Chrome, but it responded the same.
A couple of my users use this functionality regularly to add new custom records from a related custom record and not having it is bothering them, so any suggestions or things to check would make me grateful.