Several of my users (but not all) have recently begun experiencing trouble saving new Contact records (or making changes to Contact records).
- If they click 'Create' (top left corner) or 'Save' (bottom right corner) the form seems to freeze.
- The Create/Save buttons become disabled (grayed out).
- Users can still continue to enter data, but the record won't be retained.
- Then a dialog box appears requesting permission to send error data to Microsoft.
- This occurs using CRM for Outlook, in Internet Explorer, and in Chrome.
- Other entites appear to still be working (i.e. Leads/Opportunities etc). Only Contacts have an issue.
- No client side scripting has been done on these Contact forms.
- All the latest Windows/Office updates have been installed.
- Using IE9
- CRM 2011 Online (O365)