I am simply trying to embedded a link in an email to take a user to the Case entity using a custom view, but I am missing both the "Copy a Link" and "Email a Link" buttons from the menu bar. I have never noticed that before and I have googled it an have found nothing. What am I missing here?
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"Copy a Link" and "Email a Link" buttons "missing" from the Service >> Case menu? Is that the norm?
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