Hi Everyone,
I am not sure if this question is in the right forum or not. We are a Dynamics CRM partner that is now Partner Hosting through the SPLA program.
I am almost 100% sure that I read a license guide for SPLA that said in addition to the normal licensed users for a customer, the partner was entitled to add 2 additional users - the first who would be the administrator of the site (add and remove users, change permissions etc...) and a second who is a partner license for performing development work on the CRM environment (install solutions, make changes etc...).
I have also read that you require a license for each CUSTOMER who has access to the software, but the partner would not therefore be a customer.
Can someone tell me if I am correct and if so where this license is explained. It is also possible that I read this as related to ERP not CRM and I'm confused.
It seems very hard to find a licensing guide for CRM where partner hosted.
Thank you
-Rob