Hi l, hope you are all well.
Could anyone advise if it is possible to renew a contract automatically? Ideally from receiving a return email with a tracking token and contract ID in the subject header.
I have the email being returned to the correct contract and showing in the contract activities but am now at a loss as to how to renew the contract.
I understand that when you manually renew a expired contract a new one is created and this retains the same Contract ID and auto populates the start/end date etc. This is what I want to happen ... just don't want any manual intervention.
Any help would be appreciated.
Vanessa