I am trying to create a view that will display the current stage of a case. I assumed that the "Case Stage" field was being auto-populated with this information but it seems that it is an option set with only "Default Value" in it. My question is, what is the best way to handle this? Do I have to manually update the case stage field using jscript or is there some hidden mechanism for auto-populating that field when the case changes that I can take advantage of? The case stage is an important part of our workflow.
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