Hi,
We have RU11 before then we installed Critical Update. But after installing it on both server and client side. Outlook client cannot be configured. Here is the config log:
11:28:11| Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 8/26/2013 11:28:11 AM ===
11:28:11|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
11:28:11| Info| Client Configuration Wizard Version : 5.0.9690.2903
11:28:11| Info| Client Configuration Wizard LanguageID : 1033
11:28:11|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
11:28:11| Info| Query all rows in profile table
11:28:11| Info| Outlook is initialized
11:28:11|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
11:28:11| Info| Client Configuration Wizard Running Mode : Normal
11:28:12| Info| Configuration file Type : OnPremise.
11:28:12|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
11:28:12|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
11:28:12|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAllCRMOrgsInOutlookProfile
11:28:12| Info| Logon mapi store
11:28:12| Info| Logon admin service
11:28:12|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
11:28:12| Info| Query all rows in msg service table
11:28:12|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
11:28:12|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
11:28:12|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
11:28:12|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
11:28:12|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
11:28:13|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown
11:28:13|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer
11:28:13|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
11:28:13|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
11:28:13|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
11:28:13|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
11:28:13|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
11:28:13|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
11:28:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
11:28:23|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
11:28:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
11:28:23|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
11:29:41| Info| Fill organization comboBox with server information.
11:29:42|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
11:29:42|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
11:30:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute
11:30:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
11:30:07| Info| Action type : Add.
11:30:07| Info| Add GlobalRepositoryConfigurator.
11:30:07| Info| Add AddinConfigurator.
11:30:07| Info| Add OrganizationRepositoryConfigurator.
11:30:07| Info| Add PrimaryConfigurator.
11:30:07| Info| Add OutlookConfigurator.
11:30:07| Info| Add FinalConfiguratorConfigurator.
11:30:07|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
11:30:07| Info| Get action list.
11:30:07| Info| Get action total progress : 55.
11:30:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionEntry
11:30:07| Info| Action command type : Add.
11:30:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure
11:30:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
11:30:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
11:30:07|Warning| Error deleting folder C:\Users\trinidadm\AppData\Local\Microsoft\MSCRM\Traces: The process cannot access the file 'Microsoft.Crm.Application.Outlook.ConfigWizard-20130825.log' because it is being used by another process.. Marking it for the deletion upon the reboot.
11:30:07|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
11:30:07| Info| Deleted user application files.
11:30:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
11:30:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
11:30:07| Info| Copied registry values created by setup in HKLM to HKCU on configuration
11:30:07|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
11:30:07| Info| Set default settings to client configuration.
11:30:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
11:30:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
11:30:07| Info| ASP Net version key name : Software\Microsoft\ASP.NET\4.0.30319.0
11:30:07| Info| ASP Net install path : C:\Windows\Microsoft.NET\Framework\v4.0.30319\
11:30:07|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
11:30:07| Info| Created Crm allow list key.
11:30:07|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
11:30:07| Info| Set laptop client registry key values.
11:30:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
11:30:07| Info| No extended chars in http://usgmt-i-ap93d/WNADev/XRMServices/2011/Organization.svc were found. No need for short naming.
11:30:07| Info| Set platform root registry keys.
11:30:07|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
11:30:07| Info| Set platform root key value.
11:30:07| Info| Set user id registry key.
11:30:07|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
11:30:07| Info| Set configuration registry key values.
11:30:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
11:30:08| Info| Added SQM registry keys.
11:30:08| Info| Added SQM queue directory.
11:30:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
11:30:08| Info| Added SQM registry key values and directory.
11:30:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
11:30:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
11:30:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
11:30:08| Info| Enabled the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin
11:30:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
11:30:08| Info| Deleted the resiliency keys under Software\Microsoft\Office
11:30:08| Info| Deleted the resiliency keys under Software\Microsoft\Office
11:30:08| Info| Deleted the resiliency keys under Software\Microsoft\Office
11:30:08| Info| Deleted the resiliency keys under Software\Microsoft\Office
11:30:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
11:30:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
11:30:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
11:30:08| Info| Registered the form region for IPM.Note in Office registry hive.
11:30:08| Info| Registered the form region for IPM.Appointment in Office registry hive.
11:30:08| Info| Registered the form region for CRM.Task in Office registry hive.
11:30:08| Info| Registered the form region for CRM.Contact in Office registry hive.
11:30:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
11:30:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
11:30:08| Info| Created Crm integrate key.
11:30:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
11:30:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
11:30:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
11:30:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
11:30:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
11:30:08| Info| Set org-based registry values.
11:30:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
11:30:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
11:30:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
11:30:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
11:30:08| Info| Set Primary Org values.
11:30:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
11:30:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure
11:30:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
11:30:08| Info| Logon mapi store
11:30:08| Info| Logon admin service
11:30:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
11:30:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
11:30:08| Info| Query all rows in msg service table
11:30:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
11:30:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
11:30:08|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
11:30:08|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime
11:52:49| Error| Exception : Must specify valid information for parsing in the string. at System.Enum.TryParseEnum(Type enumType, String value, Boolean ignoreCase, EnumResult& parseResult)
at System.Enum.Parse(Type enumType, String value, Boolean ignoreCase)
at Microsoft.Crm.Platform.ConvertHelper.EnumFromXmlString(Type enumType, String mask)
at Microsoft.Crm.Metadata.AttributeDescription.FillPropertiesFromXml(XmlNode node, Boolean throwIfIdsMissing)
at Microsoft.Crm.Metadata.NonSharableMetadataCacheLoader.<>c__DisplayClass7.<LoadDescriptionsFromXml>b__6(IFillableMetadataDescription description, XmlNode node, Boolean newIterator)
at Microsoft.Crm.Metadata.NonSharableMetadataCacheLoader.LoadDescriptionsFromXml(String name, MetadataContainer container, CounterList counter, IEnumerable`1 navs, IEnumerable`1 paths, LoadDescriptionFromXmlDelegate LoadDescriptionFromXmlDelegate)
at Microsoft.Crm.Metadata.NonSharableMetadataCacheLoader.LoadDescriptionsFromXml(String name, MetadataContainer container, CounterList counter, IEnumerable`1 navs, String[] paths)
at Microsoft.Crm.Metadata.NonSharableMetadataCacheLoader.LoadDescriptionsFromXml(String name, MetadataContainer container, CounterList counter, XPathNavigator nav, String path)
at Microsoft.Crm.Metadata.NonSharableMetadataCacheLoader.BuildContainerFromXml(XmlDocument xmlDocument, LoadMasks masks, CounterList counter)
at Microsoft.Crm.Metadata.NonSharableMetadataCacheLoader.LoadCacheFromXml(XmlDocument xmlDocument, LoadMasks masks, CounterList counter)
at Microsoft.Crm.Metadata.DynamicMetadataCacheFactory.LoadCacheFromWebService(DynamicMetadataCacheLoader loader, LoadMasks masks, IOrganizationContext context, Boolean writeCacheToLocalFile, CounterList counter)
at Microsoft.Crm.Metadata.DynamicMetadataCacheFactory.LoadCacheForRichClient(LoadMethod loadMethod, DynamicMetadataCacheLoader loader, LoadMasks masks, IOrganizationContext context, CounterList counter)
at Microsoft.Crm.Metadata.DynamicMetadataCacheFactory.LoadMetadataCache(LoadMethod method, CacheType type, IOrganizationContext context)
at Microsoft.Crm.Metadata.MetadataCache.LoadCache(IOrganizationContext context, Boolean fileOnlyIfExists)
at Microsoft.Crm.Metadata.MetadataCache.GetInstance(IOrganizationContext context)
at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime()
at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)
at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)