I am running a trial of CRM Dynamics software for my company using the outlook add-in. I have had some success, but have encountered two users that are experiencing an error when they are in their Outlook CRM and select either 'Lead', 'Opportunity', 'Contact' or 'Account'. This is the first time they have tried to access CRM. They are running Outlook 2007 on Windows 7.
The error shows in the ribbon and states 'Retrieval of a page from a CRM server failed due to an error.'
I have searched this error and found it may be related to default public views. I have created a new default public view and the error remains. I have also found something about GUID's, but as I have customised very little and this is their first use, I didnt think this would be a likely problem (and I dont understand how to make the fix either).
Any help is very much welcome.
Screenshot: http://imgur.com/gVmQGv6