Dear All,
Recently, I am installing a new CRM system by following an existing one. I am using version Microsoft Dynamics CRM 2013 SP 1 (6.1.1.132) for both existing system and new system.
This is the entity from the existing system, the prefix of the Name is "il_", the entity is defined as an activity entity, and "Service" under "Areas that display this entity" is being checked.
And then, I created the entity in our new system, but I found that the prefix text-box is not changeable, I cannot put the cursor into the text-box, it is default to be "new_", and the "Service" box is dim.
The existing system was not install and setup by me, I am not sure how the entity could be created like this. Since I have to migrate plug-in which works with this entity from the old system to new system, if the "Name" of this entity changed, I am afraid those plug-in may not function as expect too. So, please if someone can help or give some ideas.
Thanks a lot!