Hi
We are running CRM 2013 and have a trust to another domain per subject line which has been validated and we know is working [AD U and C and AD Domaint and Trust can see the remote domain and we have validated the trust again. We cxan also browse to the Remote domain from ADUC and I can also add users from remote domain to local groups in my donain
However, when in CRM we go to ADD User or ADD MULTIPLE USERS we can not browse to the domain and add the user.
1) If we do ADD USER and specify the FQDN for the user ie domain name \ user name format it does not auto populate the first name and last name and once we enter the details manually and SAVE it; it says ERROR : YOU ARE ATTEMPTING TO CREATE A USER WITH AN INVALID DOMAIN LOGON. SELECT ANOTHER DOMAIN LOGON AND TRY AGAIN
2) If we do ADD MULTIPLE USERS when we get to the domain selection part we dont see the second domain listed where it asks to specify the domain you want to add users from.
I can ping the remote domain name from the CRM server and all AD servers in my domain
Any ideas or help?
Jay