Hi.
I have a question regarding data introduction and filtering in Dynamics CRM 2015 Online.
I want to create a new field, for Leads, containing the newsletters that they have opened.
It is important for us to have information on every type of NL (as we have many different products and send different newsletters for each)
The information will be used next by the sales team to reach them.
My question is: Is there a way to introduce all the NL data in one field? (I imagine getting a dropdown list with all the NL one lead has opened) It is also important for the filtering to work for any of those records (individual records). Another important aspect is to get the Import function not to overwrite data, but to add every new NL someone has opened.
Thanks!
Adrian