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Server Side Synchronization - Why does my Mailbox frequently disable?

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Hi everybody,

I have a problem in CRM 2013 on-prem using server side synchronization (sss). My mailbox is frequently being disabled. After approving the mailbox again testing the mailbox (by clicking CRM button in mailbox) runs successfully. I have those problems owning the system administrator role. The problem occurs with the following mailbox alerts:

Appointments, contacts, and tasks can't be synchronized for the mailbox <User Name> because the email address of the mailbox <User Name> isn't approved. The mailbox has been disabled. The owner of the associated email server profile Exchange Server Profile has been notified.

Email cannot be received for the mailbox <User Name> because the email address of the mailbox <User Name> is not approved and the mailbox has been disabled. The owner of the associated email server profile Exchange Server Profile has been notified.

Anybody with (nearly) the same problem? 

Where do I find traces or any further logs regarding sss?

 

Thanks and regards,

Stephan


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