Hi there
Is possible to send the case owner a notification when a new item is added to the closed activities of a case?
We're looking for a way to notify the case owner when customers respond to a tracked email.
Regards.
Hi there
Is possible to send the case owner a notification when a new item is added to the closed activities of a case?
We're looking for a way to notify the case owner when customers respond to a tracked email.
Regards.