Hi,
This issue doesn't strictly fall under CRM, but does relate to the CRM Outlook Client (tenuously). If anyone has any ideas that would be great.
When a user emailed a direct link to their CRM System to another outlook contact from within Outlook: 'https_://*****.crm4.dynamics.com' the full stop right before crm4 changes to a forward slash (/) when the link is opened thus rendering the link dead.
I've never come across this before, but if anyone has any ideas as to what could be causing the issue that would be great.