Hi
We've recently upgraded to 2015 and we're investigating the use of Product Families. We have a well built out product list which are then added, as necessary, to the Opportunities. These separate Products can be bunched or grouped together and so far these groupings (or families) have been added as additional custom entities but I'm now wondering whether these ought to be reworked as Product Families instead. However what doesn't make sense is that a Product Family seems to create much the same item as a Product and each Product Family item, in theory, can then be added to an Opportunity? But if a sales person did this it wouldn't make sense in our business. Am I missing something about the functionality of a Product Family?
Thanks