Has anyone found a solution how to copy the description field from an e-mail to a case that is created from the e-mail??? We have been trying but no joy...
Many thanks for positive thoughts!
Aad
Cube Consulting
Has anyone found a solution how to copy the description field from an e-mail to a case that is created from the e-mail??? We have been trying but no joy...
Many thanks for positive thoughts!
Aad
Cube Consulting