Dear All,
We are working on an upgrade project from CRM 4.0 to CRM 2011. It is an on-premise deployment and having Rollup 18 installed.
For Ex: If we are on Account Entity and on Active Account Views, in the bottom we see all the alphabets ranging from A-Z and upon click of one we will be seeing those records related to alphabets. This is working.
However, if we search for Alphabet "A" it gets highlighted, if "B" is selected next along with "B", "A" also gets highlighted and displays in bold.
Please let me know is there any fix for this or is this a product behaviour.