Hi,
We have various email queues in CRM. Upon clicking on an email and selecting reply in IE9, the from box originally starts off as the users details, then after approx. 1-2 seconds it flashes and changes into the name of team assigned to the view.
This is the desired result as it means anyone can reply quickly from their main team email address.
However, in IE10 & IE11 the 'from' boxes still flashes but remains as the users name. So they then have to go in and manually select the teams emails for it to be sent from.
This remains the same even in compatibility mode.
It is does not have the desired effect in Firefox, Chrome or the outlook plugin. So seems to only work in IE9.
Are there any fixes for this?
Thanks
