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Quick Create duplicates in spite of KB2953252 (SP1 UR1)

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Hello,

Since we deployed CRM 2013 we've had an issue when we press the save button on a quick create form multiple times in that it creates duplicate entries.

We've installed SP1 UR1 hoping that it would solve the issue:

But even after the Rollup is installed we get the same behavior.

Here are the steps to reproduce the issue:

1. From the account form we have a contacts grid. We click "+" in order to quick create a related contact.

2. The quick create form appears and we fill the required fields then click Save.

The system does not respond instantly so the end-user clicks several times.

3. And ends-up with multiple records being created.

 

I thought that installing SP1 UR1 would solve the issue but apparently not.

Thanks for your help.


Cheers,


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