Hi,
I have updated to the connector version 2 RU1 and have found that the account to customer service map fails with the below error:
[Account to Customer Service] has encountered an error while processing key [[Koorb Test 2, c9897645-ded6-e111-9b6d-d8d3855b354e]]. The territory with id c337ef7b-6ad4-e111-9b6d-d8d3855b354e was not found to have a value for it's dynamics_integrationkey attribute when looking up the territoryid property.
It appears that whenever a lookup field is set on the account, the connector attempts to find the integration key value and fails as not all entities are configured to be integrated. For example the territory entity.
For the mean time as a workaround I will configure the territory entity for integration.
Has anyone else encountered this problem?
Thanks Shaun