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CRM 2013: Enabling the team members to accesss the records

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Hi,

I have a system where there are 2 teams under one Business Unit (say Team A and Team B).

I need to setup a security role so that Team A members cannot access Team B members' Account records but should be able to access same team members' records.

And there are 2 security roles one for Team and other for Users. Both security roles have 'user-level' access to Account records.

QuestionIs there any way to set this security configuration?

My tests:

I have tried the following steps:

1. When an account is created by a member X of Team A, it is not seen by Team B members - which is CORRECT

2. When I login as member Y of Team A, I cannot see the record either - which is WRONG

3. Now if I assign Owner of that record to 'Team A' then Point 2 is working correct.

Many thanks,

Wesley


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