Hi All,
If a user opens a particular opportunity record in CRM and then traverses to the activities area within that opportunity he would see the list of activities under that opportunity.
Post this if he traverses to the CRM dashboard and if he clicks "+" on the dashboard grid of opportunities dashboard he is navigated to the same page which was last opened for the opportunity form instead of “New Opportunity form”.
In the above case user navigated to “Activities” area before moving to dashboard which is why he is navigated back to the “Activities” area instead of “New Opportunity Form” after clicking on “+” on Dashboard.
We have this issue produced on CRM 2013 On Premise, Version 6.1. Anybody facing the same issue or any hotfix for this as I can see the current online version doesn't reproduce this issue. Please help.