Hi!
I've tried setting up IM presence in CRM 2013 by updating the settings in SETTINGS > ADMINISTRATION > SYSTEM SETTINGS and updating the IM presence option to "Yes". Is there a reason why CRM2013 is still not displaying the presence icon in my lists/sub grids? Am I missing a setting?
I'm running this on Internet Explorer and have a lync installed on my PC.
I've also tried to Enable Presence in the views. But still, it doesn't show up. :(
Thanks in advance!