I am using the CRM 2013 SP1 Email to Case feature. How can I set it to exclude emails with certain keyword(s) from automatic case creation? For example ignore "Out of Office" autoreplies.
Thanks
I am using the CRM 2013 SP1 Email to Case feature. How can I set it to exclude emails with certain keyword(s) from automatic case creation? For example ignore "Out of Office" autoreplies.
Thanks