We are using the CRM to SharePoint integration to display quote documents that reside in SharePoint in CRM. When viewing the SharePoint point document library within CRM under the Upload option most users see two menu items: Upload Document and Upload Multiple Documents. However, some users only see Upload Document and do not see the option to Upload Multiple Documents. The users who do not see the option to upload multiple documents can upload documents to SharePoint and can also see the Upload Multiple Documents menu item when they are in SharePoint. Does anyone know why the Upload Multiple Documents menu item wouldn’t be available when viewing the document library in CRM?
Screen shot from a user who does not see the Upload Multiple Documents item when viewing a document library in SharePoint.
Screen shot from a user who can see the Upload Multiple Documents item when viewing a document library in SharePoint.
Thanks,
Holly Myers
Moog Components Group